Privacy Policy

Introduction

Welcome to http://windshield-calibration.collision-talk.com (hereinafter referred to as “we,” “us,” or “the Company”). We are dedicated to protecting your privacy and ensuring that your personal data is handled with the utmost care. This comprehensive Privacy Policy explains our practices regarding the collection, handling, and protection of information from users accessing our website, utilizing our applications, or availing of our services.

Scope

This policy covers all aspects of our online presence, including but not limited to, our official website, mobile applications, online services, and products offered under our domain. However, it is important to emphasize that this policy does not extend to third-party platforms, applications, or services that you may access through links on our site. Each of these third parties has its own privacy policies, and we encourage users to review them carefully.

Processing Activities

Our Privacy Policy guides how we interact with users in the following scenarios:

Using Our Applications and Services: As an authorized user, your participation involves providing and updating personal information, which is essential for us to deliver our services effectively.
Visiting Our Websites: When you explore our websites, we may collect certain data as described below, including interaction logs and browser information.
Communications: We may reach out to you via various communication channels like email, phone, or SMS for transactional purposes, newsletters, marketing campaigns, or customer support.

Personal Data Collection

We gather diverse types of personal information to enhance your experience, personalize our services, and comply with legal requirements:

Account Information: This includes your user name, registration details, and profile settings.
Payment Information: Details related to payment methods you use for purchasing our services or products.
Financial Information: Transaction records, billing addresses, and other financial data required for processing payments.
Purchase Information: The products or services you buy from us, along with associated details like quantities, dates, and prices.
Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses, device IDs, and advertising IDs.
Location Data: Your geographical location information when you interact with our applications or visit our websites.
Feedback and Reviews: Any comments, reviews, or ratings you provide to help us improve our services.
Social Media Information: Details obtained from social media platforms when users choose to log in through these accounts for a seamless experience.
Product Information: Data related to the products you interact with, including preferences, browsing history, and product usage patterns.

We collect this data through direct user input forms, interactions within our applications, and automated technologies, such as cookies and tracking pixels.

Cookies

We employ cookies, a common web technology, to enhance your experience and provide insights into how our website is used:

Strictly Necessary Cookies: These ensure the basic functionality of our website, enabling navigation and access to secure areas.
Preference Cookies: Tailored settings and preferences are stored to offer personalized experiences.
Analytics Cookies: Used by analytics providers to gather information about your behavior on our site for performance evaluation and improvement.

Users have control over non-essential cookies through our Cookie Manager, allowing them to manage their preferences effectively.

Retention and Deletion

We follow strict data retention policies, keeping personal data only as long as it is necessary or required by law:

Data related to transactions and communications may be retained for a period of 7 years to comply with tax regulations and resolve disputes.
Personal information used solely for internal analytics might be anonymized and stored indefinitely for research and improvement purposes.
Once the data retention period expires, or when it is no longer needed, we securely delete or anonymize the data.

Security Measures

We prioritize the security of your personal data by implementing robust measures:

Data Encryption: All sensitive information is encrypted during transmission and at rest to protect against unauthorized access.
Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict security standards, ensuring that your data remains safe.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years old. Our services and applications do not knowingly collect personal information from minors without parental consent.

Your Rights

Depending on your location, you have specific rights regarding your personal data:

Access: You can request access to the personal data we hold about you, along with its current use and recipients.
Rectification: The right to rectify any inaccurate or incomplete personal data we process.
Erasure (Right to be Forgotten): In certain circumstances, you can request the deletion of your personal data from our systems.
Restriction: You may restrict the processing of your data for specific purposes.
Portability: The ability to obtain and transfer a copy of your personal data in a structured, commonly used format.
Objection: Objecting to the processing of your data based on legitimate interests or consents.
Non-Discrimination: You have the right to take legal action if you believe we have discriminated against you due to certain activities related to your personal data.

To exercise any of these rights, please reach out to our privacy team through the contact channels mentioned below. We will respond within the stipulated time frames as per applicable laws.

Changes to Policy

We reserve the right to update and modify this Privacy Policy at any time. Any changes made will be reflected on this page, with effective dates noted at the bottom of the page. We encourage users to review this policy periodically to stay informed about how we handle your personal data.

Contact Information

For any inquiries, requests for data access or correction, unsubscribe from communications, or other privacy-related concerns, please contact us:

Email: [email protected]
Mailing Address: [Insert Address]

We value your trust in our commitment to protecting your privacy and ensuring transparent practices.